Help Center · 帮助中心
TooFar Support
iPhone + Apple Watch · iOS 18 / watchOS 11 or laterNeed help?
Email the developer and include your iPhone model, Apple Watch model, and what happened.
toofar2026@yeah.netFrequently asked questions
How do I install the Apple Watch app?
Open the Watch app on iPhone, find TooFar under Available Apps, and tap Install. Keep the iPhone and Watch nearby, charged, and connected.
Why didn’t I receive an alert?
Confirm Bluetooth is on, TooFar is installed on Apple Watch, Watch notifications are allowed, and protection shows as active. Force quitting the iPhone app may stop protection because of Apple system behavior.
What does Time Sensitive mean?
TooFar requests Time Sensitive notifications so alerts may arrive promptly through Focus and Scheduled Summary. It is not a Critical Alert and cannot override every system or sound setting.
How do I restore a purchase?
Open the TooFar paywall and select Restore Purchases while signed in to the Apple Account that made the purchase.
How do I cancel the yearly plan?
On iPhone, open Settings → your name → Subscriptions → TooFar, then choose Cancel Subscription. Lifetime is a one-time purchase and does not renew.
How do refunds work?
Apple processes all payments and refund requests. Visit reportaproblem.apple.com to request a refund.
简体中文
如未收到提醒，请确认蓝牙已开启、Apple Watch 已安装 TooFar、Watch 通知已允许，并且主页显示保护已开启。强制退出 iPhone App 可能会导致保护停止。
恢复购买：在付费页点击“恢复购买”，并确认登录的是原购买 Apple 账户。取消年度订阅：iPhone 设置 → 你的姓名 → 订阅 → TooFar。
繁體中文
如未收到提醒，請確認藍牙已開啟、Apple Watch 已安裝 TooFar、Watch 通知已允許，並且首頁顯示保護已開啟。強制結束 iPhone App 可能會導致保護停止。
恢復購買：在付費頁點擊「恢復購買」，並確認登入的是原購買 Apple 帳號。取消年度訂閱：iPhone 設定 → 你的姓名 → 訂閱 → TooFar。
TooFar uses the Apple Standard EULA.